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Privacy Policy

Privacy Policy for Vchigo

Effective Date: July 17, 2025

Welcome to Vchigo (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit vchigo.com (the “Site”). By using the Site, you agree to the terms below.


 

1. Information We Collect

a) Personal Information You Provide

  • When you create an account, place an order, subscribe to our newsletter, communicate with us, or attend events, we may collect your name, email address, postal address, phone number, payment details, and order history .

b) Automatically Collected Information

  • We gather non-personal data like IP addresses, browser type, operating system, referrer URLs, device IDs, cookies, and usage patterns .
     

2. How We Use Your Information

We use your data to:

  • Process orders, manage accounts, and deliver services.

  • Communicate with you about your orders, account, updates, events, and promotions.

  • Improve our Site, analyze trends, and enhance user experience.

  • Detect fraud or suspicious activity.

  • Comply with legal obligations or enforce Site terms.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Operate our Site.

  • Remember your preferences and login info.

  • Analyze site performance and usage.
    You can disable cookies via your browser settings, but this may affect functionality.
     

4. Information Sharing

We do not rent, sell, or trade your personal information.

We may share data with:

  • Service providers (e.g., payment processors, shipping companies, analytics platforms).

  • Legal authorities, if required by law or to protect our rights.

  • Affiliated companies, in case of mergers or acquisitions, with notice to you.
     

5. Data Retention

We retain your personal information as long as needed to provide services, comply with legal duties, resolve disputes, and enforce agreements. After that, data may be retained in anonymised form for analysis.

6. Security

We implement industry-standard security measures—such as SSL encryption, access controls, and secure storage—to protect your information. However, no security system is 100% foolproof. Please protect your account credentials. Notify us immediately of unauthorized access .
 

7. Your Rights

Depending on your region, you may have rights including:

  • Access, review, and correct your data.

  • Delete or restrict processing.

  • Opt out of marketing communications.

  • Obtain a copy of your data in a common format.

  • For EU/UK residents: rights under GDPR (e.g., data portability, erasure).

  • For California residents: rights under CCPA/CPRA (e.g., “Right to Know” and “Delete”) Mirus CoffeeWikipedia.

To exercise any rights, please contact us (see Section 10).
 

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors. If we learn that we’ve collected personal information from someone under 13, we’ll delete it promptly .
 

9. Third-Party Links

Our Site may feature links or embed content (e.g., social media, ads). These are governed by their own privacy policies. We are not responsible for third-party practices. We recommend reviewing their policies.
 

10. Updates to This Policy

We may update this Privacy Policy as laws change or our services evolve. We’ll post the revised version on the Site with an updated “Effective Date.” Your continued use after changes means you accept them.
 

11. Contact Us

If you have questions or wish to exercise your rights, please contact:
info@vhcigo.com

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